Staff Commitment to Excellence

1. We Create a Friendly Welcoming Atmosphere

We are committed to helping our campers have the best and safest summer ever.

We always think of and prioritize the needs of campers and parents.

We always greet all staff, campers, and parents with a warm smile and hello.

We address campers by their first or preferred names and always make light conversation.

We use friendly, courteous phrases when we speak.

We maintain a clean and neat appearance including personal hygiene.

We display love and care for the child which minimizes the need for discipline.

We never complain or mention problems in the presence of children or parents.

We exemplify the character values of FLJDC: Caring, Kindness, Respect, Honesty, Responsibility, and Attention to Detail in all that we do.
 

2. We Lead by Example

We understand that our language and behavior impacts each child in our presence.

We understand that children learn mostly from staff behavior, not from what we tell them.

Our goal is that each camper leaves camp a better person because of our role modeling efforts.
 

3. We Pay Attention to Details

We understand that parents entrust us with the safety and well being of their children.

We treat each camper in our bunk as a special individual so that each child feels they are cared for.

We give each camper in our bunk the attention they need and deserve all the time.

We treat the belongings and feelings of each camper as if they were our own.

We encourage camper independence but are ready to remind and help children to get changed, use sunscreen, tie shoe laces, drink, eat, and have fun.

We spend the entire day focused on our campers, including bus rides, swimming, lunch and snack.

We take advantage of time during bus rides to listen to and talk to our campers.

We always swim with our campers or watch our campers at the pool supervising all critical areas.

We are eager to participate in all our campers’ activities all the time.

We enthusiastically excite our campers about the activities on our schedule.

We commit to provide excellence for each camper and parent by paying attention to details.

We never stop to converse with staff during camp because we this distracts from the children.

We know that one good or bad experience creates a camper’s impression of our overall performance.

We understand that cell phones are a distraction from campers, so we keep our phones in our pouch.

We understand that each day we impact the lives of the children in our care, their parents, siblings, grandparents, and entire family. We can impact the lives of many people each day in a positive way.

4. We are a Team

We maintain a friendly and informal atmosphere.

We take our jobs seriously, but not ourselves; by having fun we help our campers have fun too.

We each understand that our job description and our unique set of skills and talents are what make FLJDC the great place that it is.

We each understand that our individual success is vital to the overall camp's success and every single effort made, no matter how small or large, contributes to a positive camp experience for everyone.

We are happy to join the team effort and help create a cell phone free culture at camp.

We are happy to join the team effort in keeping the camps dress code and creating a culture of unity.

We are all empowered to resolve a problem of campers’ or parents’ dissatisfaction and prevent a repeat occurrence.

We communicate freely and openly with each other and always with a sense of respect and dignity.

We are always willing to help another staff member if needed without compromising our own responsibilities.

I understand that these are guiding principles that all awesome staff of FLJDC are held accountable for and expected to strive for.